Privacy Policy

This Privacy Policy explains how First Lux Motorcycle Rental Phuket collects, uses, and protects your personal information when you visit our website or use our rental services.

1. Information We Collect
We may collect the following types of information when you interact with our website or make a booking:

Name, phone number, and email address
Passport or ID details required for the rental
Driver’s license information
Payment information (processed securely by payment providers)
Basic website usage data (cookies, device info, IP)

2. How We Use Your Information
We use your information to:

Process bookings and confirm reservations
Verify identity for rental safety and legal requirements
Provide customer support
Improve our website and customer experience
Meet local regulations and requirements in Thailand

3. How We Store and Protect Data
We store all collected information securely and take reasonable measures to prevent unauthorized access, misuse, or disclosure. Only authorized staff involved in bookings and customer service can access your data.

4. Sharing of Information
We do not sell or share your personal data with third parties for marketing.
We may share information only with:

Local authorities if required by Thai law
Payment processors for completing transactions
Trusted partners directly involved in delivering the rental service (e.g., delivery staff)

5. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve functionality and understand visitor behavior. You can disable cookies in your browser settings if you prefer.

6. Your Choices
You may request to update or delete your personal information by contacting us. Some data must be kept for legal or rental-related obligations.

7. Contact Us
If you have any questions about this Privacy Policy, please contact us through the website’s contact form or the phone number listed on the site.